800.624.2699 sales@mercersales.net

About Mercer Sales

Since 1950, when founder Ken Mercer first opened his Philadelphia-based business, Mercer Sales & Service has been providing high-quality solutions and support to help small and medium-sized businesses save time, increase profitability, and reduce waste. As a Heartland Diamond Dealer, Mercer Sales is committed to providing unparalleled equipment.

If your small restaurant or retail business is in the Philadelphia, New Jersey, or southern tier of New York, our experts will work with you to help you find a solution for your business. We are dedicated to helping your business succeed in a competitive environment.

Product Solutions Available

Heartland Restaurant

An intuitive, easy-to-use restaurant point of sale system that combines Apple iPads with rich and powerful features based on the cloud. Save time and money with a POS built to be scalable and grow with your business.


Designed from a restauranteur’s point of view, Dinerware is simple and user-friendly, with all the features and functionality you need to run your independent restaurant. Not only does Dinerware offer flexibility and innovation so you can customize it for your needs, but it provides an all-in-one restaurant management solution to help you run your business seamlessly.


Streamline your retail operation so you can focus more on your customers with Heartland’s pcAmerica retail POS. This powerful solution delivers efficient, swift checkout, while automating many of your daily operation tasks. With pcAmerica, you can grow your revenues, manage labor, and gain deeper visibility into your inventory and expenses. Make your operations faster, simpler, and more accurate.

Industries We Serve

Mercer Sales Service Restaurants and Retail



Fast Casual

Table Service


Mobile Ordering



Available Services

We offer a variety of services to help your business. From email marketing campaign automation to mobile management, our auxiliary services equip you with the tools you need to stay ahead of the competition.

  • Email Marketing – Streamline your email marketing process and send effective, targeted promotional emails that increase your revenue and save time.
  • Mobile Manager – Monitor your operations and maintain control of your business no matter where you are with user-friendly software that works on any web-enabled mobile device.
  • Payment Processing – Efficiently process payments with the utmost security, whenever and wherever you need to, using any stationary or mobile device.
  • Gift – Increase your bottom line, attract new customers and build brand loyalty with comprehensive marketing support offered through this powerful cloud-based gift card solution.
  • Guest List – Deliver a great customer experience and optimize turn table rates with this robust wait list, seating, and online reservation management system.
  • Guest Application – Gives guests the ability to order ahead and pay via app to skip the restaurant line.
  • Self-order Kiosk– Let guests place their own order while giving a chance for up-selling and cross-selling.
  • Online Ordering – Guests can view menu and place orders from anywhere.
  • Payroll – Track time and attendance, calculate wages, and fulfill legal requirements right from your POS solution.

Support You Can Trust

As a Heartland Diamond Dealer, Mercer Sales & Service is proud to provide you with innovative technology and competitive solutions. Our solutions are backed by 24/7 support, 365 days a year, so you will always have the help you need in the event of any technical issues. Our expert support team provides unmatched technical knowledge and skills so you can be assured that you are in good hands. We pride ourselves in providing fast, complete, and consistent service – even after the sale.